Home » FAQs » Why MBT charges a small NON-REFUNDABLE fee in addition to what the museum charges
NOTE: This FAQ applies primarily to physical tours and not our virtual tours. If you have questions regarding our virtual tours, please don't hesitate to contact us.

Why MBT charges a small NON-REFUNDABLE fee in addition to what the museum charges

MBT charges a small fee in addition to what the museum charges (including free museums.) Why is this?

MBT operates as a non-profit organization that provides Bible-based guided tours in world-class museums throughout the world. Additionally, MBT is operated by Jehovah’s Witnesses for the benefit of all persons interested in building their appreciation for Bible truth.

Naturally, expenses are involved in providing such high-quality Bible tours. For example, it is necessary for MBT to operate an office staff and maintain an online service (which includes hosting and domain fees). Thus, MBT charges $8 p/p in addition to the required fees at the museums where we conduct tours. MBT also charges a fee of $8 p/p at free museums.

As you may have guessed, the fee we charge doesn’t cover everything being done by MBT and its volunteer guides. Many hours and much effort is spent willingly and generously to accomplish what the small fee we charge could never fully cover.

What then is MBT’s objective? To encourage and strengthen all of those who take our high-quality Bible-based tours! We at MBT are seeing this very thing being accomplished! And we appreciate your understanding of why such a fee is helpful in accomplishing this objective.

Applies to:

I paid for a virtual tour - where is my tour ID & password?

Your tour ID and password will be emailed to you a day or two before your scheduled tour. Please check your spam or junk folder in your email application in case you don't see it in your regular email folder. We get many emails asking for this information. Please thoroughly check all of your email folders first to determine if you have or have not received your ID and password. Thank you for your patience and understanding.

HELP! I didn't get my tour ID and password for today/tomorrow!

Oh no! Sometimes these things happen. If your tour is today or tomorrow, please click here so that we can help you immediately.

If your tour is today or tomorrow, we will get back to you immediately. If your tour is a few days from now (or more), please see the question above for an explanation. Thanks!

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