“If I need to cancel my tour reservation, what can I do?”
We recommend that you transfer your reservation to another date when you can come for the tour. Please send an email to the MBT Office explaining your situation and the office will do its best to accommodate your request. Please include the following information: Your full name and the date and time of your original reservation, and the date and time you would like the reservation to be transferred to.
Do we give refunds? Since you can transfer the funds paid to another date, our policy is no refunds but we do take into account extenuating circumstances – so if a refund is absolutely necessary please email the office with details as to why.